Using an ITIL accredited ITSM suite can dramatically improve your operations by:
•Enabling users to log and track their own incidents, change requests and service requests
•Automating SLA adherence, workflows and assignments
•Root cause analysis with deep insight from powerful reporting tools
•Increase end user satisfaction with timely actions and accurate information
During this seminar you will learn how to achieve all of the above and more. Our ITSM enables you to leverage your exisiting environment and maximise effectiveness. We look forward to seeing you in two weeks!!
Register here: http://www.alfapeople.com/UK/EN/Events/Pages/Events.aspx